Personal data policy

PROTECTION OF PERSONAL DATA

Data protection is a high priority, and we aim to be open and transparent about how we handle your personal data. We have therefore developed a policy detailing how your personal data is treated and protected.

Who is responsible for your personal data?

Andcopenhagen is responsible for the personal data you provide to us and is accountable for your personal data under applicable data protection laws.

Le Zest ApS

Andcopenhagen.dk
Lindebjergvej 10, 4300 Holbæk
CVR: 36964863

Who has access to your data?

We never disclose, sell, or trade your personal data to third parties. Personal data shared with third parties is only used to serve you.

What is the legal basis for processing?

For each specific use of your personal data, we will inform you whether the collection is legally required or necessary to enter into a contract, and whether providing your personal data is mandatory and the consequences if you choose not to.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold about you at any time. Contact Andcopenhagen, and we will send your personal data via email.

Right to data portability:
When we process your personal data electronically based on your consent or a contract, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format. This only includes the personal data you have provided us.

Right to rectification:
You have the right to request correction of your personal data if it is incorrect, including the right to have incomplete data completed.

Right to erasure:
You have the right to request the deletion of any personal data processed by us at any time, except in the following situations:

  • You have an unresolved issue with customer service.
  • You have an open order that has not yet been shipped or only partially shipped.
  • You have an outstanding debt with us, regardless of the payment method.
  • You are suspected of having misused our services within the last four years.
  • Your debt has been sold to a third party within the last three years or within one year for deceased customers.
  • Your credit application has been rejected within the last three months.
  • If you have made a purchase, we will retain your personal data in connection with your transaction for accounting purposes.

Your right to object to processing based on legitimate interests: You have the right to object to the processing of your personal data based on our legitimate interests. We will not continue to process your personal data unless we can demonstrate a legitimate reason for the processing that overrides your interests and rights or due to legal claims.

Your right to object to direct marketing: You have the right to object to direct marketing.

You can opt-out of direct marketing in the following ways:

  • Unsubscribe from our newsletter. Every time you receive a newsletter from us, there is a clear unsubscribe link in the top left corner. You can unsubscribe at any time and will no longer be contacted.
  • Contact our customer service.

How can you exercise your rights?

We take data protection very seriously, and our customer service representatives always handle your inquiries according to the above rights. You can always contact customer service.

Updates to our privacy policy:

We may need to update our privacy policy. The latest version of our privacy policy will always be available on our website. We will notify you of any significant changes, such as the reasons why we use your personal data, who is responsible, or your rights.

Cookies:

A cookie is a term for when a user's behavior on a network is registered on the user's own computer (on the user's hard drive). In this way, the server (e.g., a website) knows who the user is on their next visit.

At Andcopenhagen, cookies are used to optimize the website and its functionalities to make your visit as easy as possible.

You can always delete cookies from your computer. For example, this can be done as follows:

In Internet Explorer, cookies are deleted under the menu "Tools" -> "Internet Options" -> "Delete cookies"

Log statistics:

Log statistics are used on Andcopenhagen.com, which means that a statistics system collects information that can provide a statistical overview of how many visitors a website has had, where they come from, and which part of the website they leave, etc.

At Andcopenhagen.dk, log statistics are used to optimize the website and its functionalities.

Your personal data:

To enter into an agreement with us via the website, you must register with the following personal information:

  • Name
  • Address
  • Email address

Phone number is optional.

At Andcopenhagen, we register your personal data to deliver the item you ordered. Personal data is registered with Andcopenhagen.dk and stored for 5 years, after which the data is deleted.

When personal data is collected on Andcopenhagen, we ensure that it is always done with your explicit consent, so you are informed about exactly what data is collected and why. The data controller is Founder, Julie Vibe Eilersen.

We store customer information encrypted. We transmit customer information encrypted.

Information provided to Andcopenhagen is not disclosed or sold in any way to third parties, and we do not register any sensitive personal information.

As a registered user at Andcopenhagen, you always have the right to object to the registration. You also have the right to access the information registered about you. These rights are in accordance with the data protection law.

Inquiries in this regard should be directed to Andcopenhagen via email: info@andcopenhagen.com